Veterans Benefits Management System overruns..... $579.2M to $1.3B & NOTHING COOK did by pushing for HR 832 will improve claim processing & benefits delivery!!
In February 2013, the VA could not provide reasonable assurance the Veterans Benefits Management System (VBMS) would meet its goals of increasing claims processing accuracy to 98 percent and eliminating the disability claims backlog by 2015.
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"Since September 2009, total estimated VBMS costs increased significantly from about $579.2 million to approximately $1.3 billion in January 2015. The increases appear due to inadequate cost control, unplanned changes in system and business requirements, and inefficient contracting practices".
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The result?? "The VA could not ensure an effective return on its investment and total actual VBMS system development costs remained unknown.
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"VBMS did not fully provide the capability to process claims from initial application to benefits delivery".
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"Users lacked training needed to leverage the enhanced functionality provided. System response-time issues resulted from rapid software enhancements while system disruptions were due to inadequate service continuity practices. Until these issues are addressed, VA will continue to lack assurance of meeting its claims processing accuracy and backlog elimination goals by the end of 2015".
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Paul Cook is clueless--in fact the bill he touts as his solution [HR 832 which this blogger commented on June 11, 2015], does nothing to increase capability to process claim forms (just study the system) and does nothing to train the users to leverage the additional functionality already provided.
Source: https://www.causes.com/posts/962287-veterans-benefits-management-system-overruns-579-2m-to-1-3b?
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